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Order Analyst/Front Office

Waukesha, WI 53018

Post Date: 07/05/2018 Industry: Clerical Pay Rate: $16.00-$18.00

Essential Job Functions:

  • Order Management
    • Receive and prepare sales orders for order processing.
    • Analyze, edit and interpret incoming orders for completeness of product specifications, pricing, shipping instructions, etc.
    • Contact order sources to clarify and correct order discrepancies.
    • Send order confirmations.
    • Verify shipping dates based on backlog or other existing factors in order to acknowledge orders, advise distributors of order changes, order status, etc.
  • Scheduling
    • Develop and distribute production schedules in accordance with sales demand and plant capacity.
    • Create production calendar daily, weekly and throughout the month to ensure on-time delivery of products to customers.
    • Monitor the production schedule and anticipate possible changes as needed for when resources do not arrive as planned.
    • Work with Operations to expedite customer orders as necessary to meet shipping schedules and provide communication and feedback on priority orders.
  • Maintain files and records pertinent to order and production procedures/best practices.
  • Create monthly sales data and progress reports.
  • Direct sales leads to appropriate member of sales team.
  • Respond to emails, phone calls, and other forms of correspondence.
  • Other duties as assigned.

Minimum Qualifications:

  • Experience in production scheduling.
  • Strong attention to detail and accuracy in work.
  • Excellent customer service skills and an ability to work with all levels of staff and management.
  • High sense of urgency to complete tasks quickly and accurately.
  • Excellent verbal and written communication skills.
  • Self-motivated with demonstrated energy and initiative.
  • Ability to learn quickly, follow instructions, perform multiple tasks and work independently.
  • Proficiency with Microsoft Office programs. High level of proficiency with Excel.

Next Level Staffing, Ltd., represents a full-service staffing company that specializing in staffing clerical and industrial positions. Review our website at or call us at (262) 408-5332 for additional information.

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