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Customer Service Representative (Manufacturing Industry Experience Required)

Germantown, WI

Posted: 01/21/2022 Industry: Customer Service

Job Description

Next Level Staffing is currently staffing for our Client in Germantown. Our client is in need of a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Job Requirements

Duties and Responsibilities include the following. Other duties may be assigned.


  1. Processes orders via phone or paper purchase order.*
  2. Answers all incoming calls and routes to the appropriate personnel.
  3. Logs a call for technical support*
  4. Processes back orders.*
  5. Communicates consistently with customer on the status of orders and technical support calls.*
  6. Prepares custom paperwork for international shipments.*
  7. Invoices customer orders.*
  8. Tracks customer shipments.*
  9. Files orders in customer files.*
  10. Assists with customer mailings.*

Additional Information

Next Level Staffing, Ltd., represents a full-service staffing company that specializing in staffing clerical and industrial positions. Review our website at or call us at (262) 408-5332 for additional information.

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